Refund policy

 

PLEASE ENSURE YOU REVIEW YOUR ORDER BEFORE MAKING A PURCHASE TO LIMIT ANY ERRORS.

 

 

WE OFFER RETURNS WITH REFUNDS OR EXCHANGES. SUBMIT A RETURN HERE.

 

IN ORDER TO RETURN AN ITEM, YOU MUST MEET THE FOLLOWING CONDITIONS:

 

• THE RETURN MUST BE SENT BACK WITHIN 14 DAYS OF THE DELIVERY DATE

• THE ITEM MUST BE IN ITS ORIGINAL, UNUSED, UNALTERED AND UNWASHED CONDITION

• THE ITEM MUST BE RETURNED WITH ORIGINAL TAGS AND PACKAGING

• THE RETURN MUST BE SENT VIA TRACKED COURIER SERVICE

 

WE DO NOT COVER RETURN SHIPPING COSTS

 

PLEASE FOLLOW THE RETURN INSTRUCTIONS PROVIDED TO YOU ONCE THE RETURN HAS BEEN SUBMITTED. TO VIEW THESE RETURN INSTRUCTIONS AGAIN, PRESS "VIEW RETURN" IN YOUR RETURN CONFIRMATION EMAIL.

 

 

KEEP YOUR TRACKING NUMBER AND PROOF OF POSTAGE FOR REFERENCE UNTIL YOU RECEIVE AN EMAIL TO CONFIRM YOUR RETURN HAS BEEN PROCESSED.

 

 

PLEASE MAKE SURE TO TRACK YOUR RETURNED PARCEL VIA THE WEBSITE/APP OF YOUR CHOSEN COURIER TO ENSURE THE PARCEL DOES NOT GET LOST. WE ARE NOT LIABLE FOR LOST RETURNS.

 

 

ANY ITEMS WHICH ARE RETURNED DAMAGED MAY NOT BE REFUNDED OR EXCHANGED.

 

FEES FOR RETURNING AN ORDER

 

• RETURN POSTAGE COST IS RESPONSIBILITY OF THE CUSTOMER

• A £1.20 RETURN PROCESSING FEE PER ITEM WILL BE DEDUCTED FROM REFUNDS ISSUED

 

 

For return tracking enquiries please make sure to check your tracking information as well as contact the courier. Any other issues, please message our Customer Support Team via our Contact Page or email support@garmsaffiliated.com.